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Privacy Policy

I. Introduction
CASHMIRA ATELIER CO., LTD (hereinafter referred to as "we") takes your privacy seriously. This Privacy Policy applies to personal data collected from EU users through our website, cashmirascarf.com, and related services. We are committed to strictly complying with the EU General Data Protection Regulation (GDPR) and other relevant laws and regulations to protect your personal data rights.

II. Scope of Application

This Policy applies to all data subjects located in the EU, including but not limited to individuals who visit our website, purchase our products or services, or communicate with us. As long as you are an EU resident, the data generated during your interaction with us is protected by this Policy.

III. Data Collection
(I) Types of Information Collected

Personally identifiable information: such as your name, email address (if provided when contacting us, subscribing to our newsletter, or making a purchase), and mailing address (for scarf delivery).

Transaction information: including details of your order, such as the scarf style and quantity purchased, the payment amount, the payment method, and the order date. Browsing Information: When you visit cashmirascarf.com, we may automatically collect information such as your browser type, IP address, access time, and pages viewed to optimize website performance and user experience.

(II) Collection Methods

Directly Provided: You provide us with personal data through active actions such as registering an account, placing an order, or filling out a contact form.

Automatically Collected: We automatically collect relevant information as you browse the website using technologies such as cookies and web beacons. You can choose to reject or manage cookies through your browser settings, but this may affect the functionality of some website features.

IV. Data Storage and Use

(I) Storage
We will store your personal data within the EU or in a third country/region that has been deemed by the European Commission to have an adequate level of data protection. The storage period will be determined based on the type of data and its intended use. We generally retain it for the shortest period necessary to meet business needs and comply with legal requirements. For example, order data will be retained for 10 years after the transaction is completed and any after-sales issues have been resolved.

(II) Purpose of Use

Performance of Contract: To process and fulfill your order, including shipping scarves and providing after-sales service. Providing Services: Optimizing website functionality and providing personalized product recommendations and content based on your browsing habits and preferences.
Communication: Responding to your inquiries and feedback, and sending you important notifications related to your account or orders, such as order status updates and product recalls.
Marketing: With your explicit consent, we will send you marketing information about our new products, promotions, and other related events. You have the right to withdraw your consent to receive such information at any time.

V. Data Sharing and Disclosure
(I) Sharing Principles
We will only share your personal data with third parties when necessary, lawful, and in your best interests, and we require these third parties to comply with strict data protection obligations.
(II) Sharing Targets
Service Providers: For example, logistics companies (for scarf delivery), payment processors (for processing payment transactions), and email marketing service providers (for sending marketing emails if you have consented to receive them). These service providers only access and process your data to the extent necessary to provide us with specific services.

Legal Requirements: Where required by law, such as a court order or a request from a government agency, we may disclose your personal data to comply with legal requirements.

VI. User Rights
(I) Right of Access
You have the right to request access to your personal data at any time and to learn how we collect, store, and use your data. You can exercise this right by emailing [email protected].
(II) Right of Correction
If you discover that the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please provide relevant supporting information so that we can verify and update your data.
(III) Right to Erasure (Right to Be Forgotten)
Where applicable law allows, you have the right to request that we delete your personal data. For example, if we no longer need your data for the intended purpose, or if you withdraw your consent and there is no other lawful basis for further processing.
(IV) Right to Restrict Processing
You can request that we restrict the processing of your personal data, for example, if you dispute the accuracy of your data, during which we may restrict processing, or if the lawfulness of the processing is questioned. (V) Right to Data Portability
Where technically feasible, you have the right to request that we provide you with the personal data you have provided to us in a structured, commonly used, machine-readable format, or transmit it directly to another data controller designated by you.
(VI) Right to Object
You have the right to object to our processing of your personal data based on legitimate interests or for marketing purposes. If you object, we will cease the relevant processing unless we have compelling legitimate grounds for continuing the processing.

VII. Data Security
We implement reasonable technical and organizational measures to protect your personal data from leakage, alteration, loss, and unauthorized access. These measures include, but are not limited to, data encryption, access control, regular data backups, and vulnerability monitoring and remediation. We also provide data protection training to our employees to ensure they understand and comply with our strict data protection policies.

VIII. Protection of Minors
We do not proactively collect personal data from minors under the age of 16. If we discover that we have accidentally collected data from a minor under the age of 16, we will delete that data as soon as possible. If you are the parent or legal guardian of a minor and discover that we have collected data on your minor, please contact us immediately and we will assist you in resolving the issue.

IX. Policy Updates
We may update this Privacy Policy based on changes in laws and regulations, business developments, or other reasonable grounds. The updated policy will be posted on our website, and we may notify you of significant changes by email or other means. Please review this policy regularly to stay updated on our latest measures to protect your personal data.

X. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise any of your rights listed above, please contact us through the following means: